Facebook Messenger

Access Your Account Dashboard

Log in to your Botanalytics account using your credentials. Once logged in, click on the Botanalytics logo in the top left corner to access the dashboard.

Navigate to Channel Settings

In the dashboard, locate the three dots (ellipsis) icon in the top right corner of the project you wish to add Facebook Integration to. Click on it to display a drop-down menu.

From the drop-down menu, select "Settings."

Navigate to "Channels" Section

In the settings window, click on "Channels" to manage your connected channels.

Connect New Channel

Under the "Channels" section, click on the "Connect New Channel" button.

Scenario 1: Logged into Botanalytics with Facebook Account

Select Facebook Integration

A new window will appear, presenting a list of available channels. Select "Messenger" to initiate the one-click integration process.

Connect With Facebook

In the pop-up window, click on "Connect with Facebook" to connect your account.

Authorize Access

If you logged into Botanalytics with your Facebook account, you will be asked to continue with that account. Click on "Continue" in the account settings to proceed.

Choose the Page

After authorizing access, you can choose the Facebook page you want to connect to Botanalytics.

Allow Botanalytics permission

In the next page you will be asked to allow Botanalytics's app for permission. Click on the permissions and click on done to go to the next page.

Confirmation Message

In the next page there will be a confirmation message , click on "OK" to go to the next step.

Select the Page You Want To Connect With

From dropdown "Which page would you like to connect with" shown below

Select the facebook messenger page from the list of the pages.

Adding One Click Facebook Messenger Channel

Click on add channel to add the channel.

View Channel

You can now view the new channel in Channel Dashboard.