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Re-generate API Key for a Channel

There are two methods for regenerating API key for a channel:

Method 1: Regenerating from the Accounts Dashboard

Access Dropdown Menu

  • In your account dashboard, locate the name of your active project.
    • Click on the project name to access the dropdown menu. Dashboard Active Project

Access Project Settings

  • On the dropdown menu click on Project settings to take you to the project settings page. Dashboard Click Project Settings
  • In the settings window, you will see different sections, including "General" and "Channels."
    • Click on "Channels" to manage your connected channels. ChannelsChannelsTab

Select the Channel to Regenerate API Key

  • Click on the specific channel for which you want to regenerate the API key. This will open the channel's settings. Regen Click Channels

Regenerate the API Key

  • In the channel's settings, look for the "Regenerate" button on the right side. Click on this button to regenerate the API key for the selected channel. Regen Click Regen

Confirm Regeneration

  • A prompt will appear, asking you to confirm if you want to regenerate the API key. Click on "Regenerate" to proceed. Regen Confirm

New API Key

  • After confirming, the API key for the selected channel will be regenerated, and a new unique API key will be generated for that channel. Regen View

Method 2: Regenerating from the Projects Dashboard

Access the Dashboard

  • Click on the Botanalytics logo in the top left corner to access the Projects dashboard. Project Click Logo

Access Project Settings

  • In the Projects dashboard, locate the project you want to add a new channel to. Projects View Tile
    • Click on the three dots (ellipsis) icon in the top right corner to display a drop-down menu. Project Click Ellipsis
    • From the drop-down menu, select "Settings." Rename Project Click Settings
  • In the settings window, you will see different sections, including "General" and "Channels."
    • Click on "Channels" to manage your connected channels. ChannelsChannelsTab

Select the Channel to Regenerate API Key

  • Click on the specific channel for which you want to regenerate the API key. This will open the channel's settings. Regen Click Channels

Regenerate the API Key

  • In the channel's settings, look for the "Regenerate" button on the right side. Click on this button to regenerate the API key for the selected channel. Regen Click Regen

Confirm Regeneration

  • A prompt will appear, asking you to confirm if you want to regenerate the API key. Click on "Regenerate" to proceed. Regen Confirm

New API Key

  • After confirming, the API key for the selected channel will be regenerated, and a new unique API key will be generated for that channel. Regen View