Skip to main content

Add an Integration Channel to a Project

There are two methods for adding an integration channel to a project:

Method 1: Adding a channel from the accounts dashboard

Access Dropdown Menu

  • In your account dashboard, locate the name of your active project.
  • Click on the project name to access the dropdown menu. Dashboard Active Project

Access Project Settings Page

  • On the dropdown menu click on Project settings to take you to the project settings page. Dashboard Click Project Settings
  • In the settings window, you will see different sections, including "General" and "Channels."
  • Click on "Channels" to manage your connected channels. ChannelsChannelsTab

Connect New Channel

  • Under the "Channels" section, click on the "Connect New Channel" button. Channel Connect New

Choose Your Preferred Integration Channel

  • A new window will appear.
  • Click on select channel to display a list of available channels. Channel Click Select
  • Select your preferred Integration Channel from the list. Int Channel Select Rasa

Add Channel

  • Then Click on 'Add Channel' Int Channel Click Add

Channel Added and Displayed

  • After selecting the Integration Channel, it will be displayed in the "Channels" window. Int Channel Connect View

Method 2: Adding an Integration Channel from the Projects Dashboard

Access the Dashboard

  • Click on the Botanalytics logo in the top left corner to access the Projects dashboard. Project Click Logo

Access Project Settings

  • In the Projects dashboard, locate the project you want to add a new Integration Channel to. Projects View Tile
  • In the settings window, you will see different sections, including "General" and "Channels."

  • Click on "Channels" to manage your connected channels.

    ChannelsChannelsTab

Connect New Integration Channel

  • Under the "Channels" section, click on the "Connect New Channel" button. Channel Connect New

Choose Your Preferred Integration Channel

  • A new window will appear.
  • Click on select channel to display a list of available channels. Channel Click Select
  • Select your preferred channel from the list. Channel Select Rasa

Add Channel

  • Then Click on 'Add Channel' Int Channel Click Add

Channel Added and Displayed

  • After selecting the channel, it will be displayed in the "Channels" window. Int Channel Connect View