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See Analytics for a Specific Integration Channel in a Project

There are two methods for seeing analytics for a specific integration channel in a project:

Method 1: Viewing Analytics from the Account Dashboard

Access All Channels

  • In the account dashboard, locate and click on the "All channels" button in the top of the screen, next to the name of your active project. A drop-down menu will appear. See Analytics Dropdown

Select the Integration Channel to View Analytics

  • From the drop-down menu, click on the specific channel for which you want to view analytics. For example, if you want to view analytics for the Rasa Channel, click on 'Rasa' See Analytics Click on Rasa

View Channel Analytics

  • After selecting the channel, you will be redirected to the analytics page specific to that integration channel. Here, you can view and analyze data related to the selected integration channel. See Analytics View Rasa

Method 2: Viewing Analytics from the Projects Dashboard

Go to the Projects Dashboard

  • Click on the Botanalytics logo in the top left corner to access the projects dashboard. Project Click Logo

Locate the Project

  • In the projects dashboard, find the project for which you want to view the integration channel analytics. Projects View Tile

Access Integration Channel Analytics

  • In the bottom of the project tile, locate the icon representing the channel you wish to view analytics for. For example, if you want to view analytics for the Rasa channel, find the Rasa icon and Click on it. This will open the analytics page specific to the selected integration channel. See Analytics Select Rasa

View Integration Channel Analytics

  • After clicking on the integration channel icon, you will be redirected to the analytics page specific to that integration channel. Here, you can view and analyze data related to the selected integration channel. See Analytics View Rasa